Privacy Policy

Last Updated: 22 Aug 2025

1. Introduction
Freelancer5.com ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelance marketplace website (the "Platform"). By using Freelancer5.com, you agree to the practices described herein.

2. Information We Collect

• Personal Data: Name, email address, phone number, payment details, and profile information (e.g., bio, skills).
• Transaction Data: Gig purchases, payment history, service details, and communications.
• Technical Data: IP address, browser type, device information, and usage behavior (via cookies and analytics tools).
• User-Generated Content: Gig descriptions, portfolios, reviews, and messages.

3. How We Use Your Information

• To facilitate transactions (e.g., processing payments, delivering services).
• To verify identities and prevent fraud.
• To improve user experience (e.g., personalized recommendations, customer support).
• To communicate with you (e.g., order updates, promotional emails).
• To enforce our Terms of Service and resolve disputes.
• To analyze Platform usage and optimize our services.

4. Information Sharing & Disclosure
We do not sell your personal data. We share information only:

• With service providers (e.g., payment processors, cloud hosts) under strict confidentiality.
• With buyers/sellers to complete transactions (e.g., sharing contact details for order fulfillment).
• When legally required (e.g., court orders, government requests).
• To protect our rights, safety, or property (e.g., fraud investigation).

5. Data Security
We implement industry-standard security measures (e.g., encryption, secure servers) to protect your data. However, no internet transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

• Access/Update: Edit your profile or account settings anytime.
• Opt-Out: Unsubscribe from marketing emails via the "unsubscribe" link.
• Data Portability/Deletion: Request a copy or deletion of your data (subject to legal obligations).
• Cookies: Manage preferences via your browser settings.

7. Third-Party Links
Our Platform may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices.

8. Children’s Privacy
Freelancer5.com is not intended for users under 18. We do not knowingly collect data from minors.

9. International Data Transfers
Your data may be processed in countries outside your residence. We ensure transfers comply with applicable laws (e.g., Standard Contractual Clauses).

10. Changes to This Policy
We will notify users of material changes via email or Platform announcements. Continued use constitutes acceptance.

Contact Us:
privacy@freelancer5.com